Business context

Even with the best planning, unexpected events or requests can mean you become short of resources or specific skills just when you need them. Often, new challenges come along at the most in-opportune moments such as the peak holiday period or the lead up to a change freeze. Often activities such as mergers or acquisitions require immediate action and often very specific skill set.

Wouldn’t it be good to have a trusted set of skilled resources that you could call on when needed to reduce the impact of the unexpected requirements and changes?

Our solution

Expertware aim to understand your IT environment so that when needed we can provide the right skills to hit the ground running. Our experts work as part of your IT team without you needing to bear the costs of full-time resources all year round.

We can provide as little or as much help as you need:

• Team Augmentation

  Expertware can augment your existing teams with true specialists enabling you to quickly scale to meet new challenges without the delays of training or re-skilling.

• Complete Specialist Team

  Expertware can provide a complete team of specialists able to focus on a given project or initiative without diverting your existing resources from their day-to-day roles.

• On-site or Near-Shore resources

  Expertware is based in Europe and can provide expertise at your own location or work remotely from our offices as required by your project and your business culture.

• White Label or Contractor operating models

  Expertware can provide expertise as part of your IT team or take on specific projects using a contractor operating model. We focus on your objectives.

• Multi-level Skillsets

  From deep technical expertise to Project Management and overall IT management, Expertware have the skills you need.

Our experience

With over 15 years of experience in the field of IT architecture and Managed Services, we are confident that we can offer to our customers a team with very strong technical knowledge, and a deep understanding of the IT architecture models and solutions in place. Our people will become a trusted part of your team.

For each customer, there is a solution architect supervising the activities of the operation team guaranteeing a continuos review and optimization for monitoring and alerts, automated response flows ensure rapid responses but always under the guidance and oversight of our expert technicians.

Integrated Solutions

• Integrated 24*7 operation centre.
• Analysis of IT architecture design to select the best solution and processes to meet your business objectives and needs.
• End-to-end collection of monitoring data, events, and alerts.
• Human and AI analysis of event data.
• Real-time global threat searches and patch automation.
• Operational management for KPIs and executive dashboards.

Our Added Value

• One-stop shop for configuration, monitoring, analysis, and event management.
• Strong competences, certified engineers (SQL Silver Data Platform, T-SQL/SSRS/OLAP, Business Objects, SAP BW, Elastic)
• Can-do attitude, accepting and completing difficult challenges.
• Cost-efficiency combining near-shore with on-site resources and eliminating overlapping roles through our integrated operations centre initiative.